Integrations and partners
Works with the tools you already use.
CARDESS connects to vehicle scanners, claims and valuation services and helpdesks. It also connects messaging channels, identity providers and vehicle marketplaces. Data flows in, and your team keeps working in one screen.
Six ways CARDESS connects
Vehicle scanners and AI
Instavalo drive-through scans bring photos, tyres, damages and vehicle data. Your team reviews them onto the case. AI detects damage, a human signs off.
Claims, repair cost and valuation
DAT MyClaim round trip, DAT vehicle identification and valuation, Autofokus24 market values.
Helpdesk and AI agents
Zendesk sign-in and vehicle data in the ticket sidebar. Help and chat inside the app. An AI agent answers campaign questions by VIN.
Every message channel
Tracked e-mail, SMS, WhatsApp Business and in-browser live video.
Your identity, your tools
Sign in with Microsoft Entra ID. Your CARDESS account signs you in to Zendesk, Nextcloud and partner systems. It uses OpenID Connect.
Marketplaces, remarketing and your own systems
mobile.de, AutoScout24, carsale24 auctions, dealer-management-system import, and an open API with webhooks.
Every connector
Vehicle scanners and AI
- Instavalo drive-through scanner
Photos, tyre readings, detected damages, underbody image and reports. All pulled onto the case, item by item, per location.
M:FLEET - Instavalo photo gallery
Pick scanner photos as the leading images of a report.
M:FLEET - AI damage detection
Damages are pre-detected with a confidence level. Your team accepts, edits or rejects each one.
M:FLEET - CARDESS AI
VIN and licence-plate recognition from the phone camera. One-click background removal for vehicle photos.
M:FLEET
Claims, repair cost and valuation
- DAT MyClaim
Damages go out as repair positions. The calculated prices come back onto each damage.
M:FLEET - DAT vehicle identification
Make, model, equipment and technical data from the VIN.
M:FLEETECOM - DAT valuation and repair calculation
Repair cost estimates and used-vehicle values on the case.
M:FLEET - Autofokus24
Market value next to the DAT value, optional per location.
M:FLEET - CARDESS predictive valuation
Value forecast and priced services for a vehicle.
M:FLEETECOM
Helpdesk and AI agents
- Zendesk sign-in
Agents and users reach Zendesk with their CARDESS account (single sign-on).
M:FLEETSSO - Zendesk ticket sidebar
Support agents see the vehicle's data inside the ticket.
M:FLEET - Zendesk help and chat
Help articles and support chat inside FLEET Expert, signed in automatically.
M:FLEET - Zendesk AI agent Pilot
Answers "is my vehicle affected?" by VIN from live campaign data.
M:FLEET
Every message channel
- SendGrid e-mail
Branded, translated case and campaign mails. Delivery, open and click tracking comes back on the case.
M:FLEETECOM - Twilio SMS
Sign-in codes, inspection and booking links, delivery status, a sender per location.
M:FLEETECOMSSO - Twilio Video
Live video inspections between expert and customer, in the browser.
M:FLEET - WhatsApp Business
Conversations with customers on WhatsApp, one number per dealer.
ECOM - WhatsApp Business Rolling out
Message customers on WhatsApp from M:FLEET. WhatsApp share links are already live.
M:FLEET - Facebook and Instagram lead ads
Leads and messages from Meta arrive in the lead list automatically.
ECOM
Your identity, your tools
- Microsoft Entra ID
Employees sign in with their company Microsoft account. Each lands in the right location.
SSOM:FLEET - Okta On request
Employees sign in with their company Okta account.
SSO - OpenID Connect provider
Your other tools use CARDESS accounts as their login.
SSO - Nextcloud
One shared file area per location, signed in with CARDESS.
SSO - Passkeys (WebAuthn)
Passwordless sign-in with fingerprint or face in the FLEET App.
SSOM:FLEET - Passkeys in FLEET Expert and Settings Rolling out
The same passwordless sign-in for the back-office apps.
SSO
Marketplaces, remarketing and your own systems
- mobile.de
Publish vehicles and import stock, with equipment mapping.
ECOM - AutoScout24
Leads and equipment mapping.
ECOM - carsale24
Hand vehicles to remarketing auctions straight from the case.
M:FLEET - Dealer management systems
Import stock and customers from your dealer management system.
ECOM - Docmosis
Branded PDF and Word reports from templates per location.
M:FLEET - FTP / SFTP export
Vehicle data delivered to your own file server.
ECOM - OpenStreetMap
Maps of vehicle positions and places.
M:FLEET - Open REST API
Documented with OpenAPI. Secured with OAuth 2.0 client credentials and per-client rate limits.
M:FLEETSSO - Webhooks
Outgoing events from M:FLEET event rules and ECOM lead changes. Delivery logs included.
M:FLEETECOM
Partners
carsale24
Remarketing platform
Online remarketing for used vehicles. An auction platform connects sellers with verified dealers. It covers Germany, Austria and Switzerland. Vehicles go to auction straight from M:FLEET.
Visit carsale24SZU GmbH
Expert damage assessment
Expert appraisal firm for vehicle damage assessment and valuation. More than 160 certified experts across Germany and Europe.
Visit SZU GmbHAutomotive 360
Vehicle assessment
Evaluation of vehicle condition before remarketing.
Visit Automotive 360